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Overview
Introduction
For many Enterprise Applications vendors, 2001 was a tough year.
Although total spending on Enterprise Applications increased, the
biggest vendors accounted for a larger percentage of the expenditure.
"dot-com" bust leads to e-procurement boom
E-business applications did not go away with the dot-com bust in
2001. Instead, companies have been focussing on applications that
help improve efficiency and save money. One particular focus has
been on e-procurement applications. Until recently, most e-procurement
applications used EDI systems to transmit orders and receive invoices.
Even at this simple level, there were limitations, not least the
cost to suppliers of deploying an EDI solution. The Internet is
seen as the way to overcome these limitations, since suppliers do
not need to sign up to an expensive EDI network, they just need
to connect to the Internet. More importantly for suppliers, they
no longer need to join multiple networks to connect with all their
customers. During the dot-com boom, public marketplaces were seen
as the way to go. In theory suppliers would all sign up to one marketplace
and buyers could then find all suppliers in one place. Unfortunately,
marketplaces could not get a critical volume of suppliers to join,
in many cases because there were lots of marketplaces that they
might join. They either had to join many marketplaces, or sit and
wait to see which became the dominant one. Unsurprisingly, many
chose the latter option and, as a consequence, marketplaces failed
to attract buyers.
The answer has turned out to be much more familiar - the large
corporations with plenty of buying power have either set up private
marketplaces, or have joined forces to set up an industry-specific
marketplace. As with EDI, these supply chain 'gorillas' have the
clout to insist that suppliers connect to their marketplace or lose
lucrative contracts. The boom in private marketplaces, or exchange-based
e-procurement systems, has coincided with the existing Enterprise
Applications vendors releasing exchange solutions. SAP partnered
with CommerceOne to set up SAP Markets, while Oracle and i2 developed
their own solutions. This increased level of competition is likely
to spread to solutions for smaller companies over the next two years,
potentially focusing on software to allow companies to connect to
multiple exchanges or marketplaces.
Mid-market still in the doldrums
Vendors to mid-market companies had a particularly tough year in
2001. While there were affected by the post-Y2K adjustment to lower
spending levels and the slowdown in the manufacturing industry,
they did not enjoy the same boost from CRM and e-business applications
that the larger vendors received.
In general, mid-market companies were either not spending IT budget
on Enterprise Applications, or were updating their ERP infrastructure.
Given favourable economic conditions, companies with updated ERP
infrastructures are likely to begin to use the platform to deploy
CRM, SCM or e-business applications. These applications should begin
to realise significant returns on investment for the infrastructure.
This light at the end of the tunnel is vulnerable to deterioration
in economic growth.
Market Figures - 2001 Highlights
Expenditure
End User Spending increased again, but not at the rate seen up
to 1998. Cambashi believes spending outpaced the expected growth
rate in 1997 and 1998 as companies prepared for Y2K. The spending
in 2000 appears to have returned to a level consistent with pre-1995
growth. Only in 2001 have we seen the correction below the trend
growth level. European expenditure mirrors the worldwide growth.

Vendor software revenues in Europe saw remarkable
growth in 2001. This follows stuttering growth from 1995 to 2000,
possibly because of early preparation for Y2K, then spending on
services, rather than software, in 1999. The growth in 2001 was
fuelled by the take-up of e-business, CRM and SCM applications,
rather than core ERP. However, smaller companies are still investing
in core ERP as they modernise their systems.
Software revenues from European manufacturing companies
saw a decline in 2001, mirroring the decline in the GDP of the manufacturing
industry. Manufacturers appear to have been more cautious over the
take-up of the solutions that add-on to ERP, particularly e-business
and CRM. However, if the manufacturing economy picks up, then we
would expect manufacturers to start investing in e-business and
CRM projects.
European software revenues to Enterprise
Applications vendors

Europe is SAP's playground
Although Siebel has consolidated its position in the
leading Enterprise Applications vendors in Europe, SAP continues
to dominate. Indeed, SAP accounts for more than half of the software
revenues to Enterprise Applications vendors in Europe. Also noteworthy
is Baan's re-emergence as a leading vendor in Europe.
European software revenues to Enterprise
Applications vendors

European Manufacturing is also SAP's
domain
SAP also dominates the market to manufacturers in
Europe. Baan, i2 Technologies and IFS are much more prominent in
the Manufacturing sector, reflecting their Manufacturing sector
focuses. PeopleSoft and CommerceOne are notable by their absence
in the top 10, replaced by Geac and CA's interBiz division. J.D.
Edwards and SSA sit just outside the top 10 in 11th and 12th respectively.
CA has just agreed to sell the interBiz division to SSA, and if
the proposed merger happens smoothly, then combined revenues should
rival IFS in the European Manufacturing sector.
European software revenues to Enterprise
Applications vendors from Manufacturing sector
It's tough at the bottom
Last year we saw a polarisation in the market between
companies that were growing and those that were contracting or stable.
This year the big vendors appear to be getting richer, while the
small vendors are getting poorer. With a few notable exceptions,
such as IFS who posted a pre-tax profit for the first time since
1998, only the top four vendors - SAP, Oracle, PeopleSoft and Siebel
made a profit. 2001 appears to have been a tough year for the smaller
vendors, with many seeing declining revenues and continuing losses.
There were none of the spectacular growth stories either. Ariba,
who saw 515% growth in 2000, grew at a more restrained, though still
impressive, 47%. CommerceOne, who was the most spectacular riser
of 2000 with 1096% growth, saw only modest 1.7% growth in 2001.
The other big riser of 2000, i2 Technologies, actually declined
revenues by 12.5% in 2001. All three companies also made large losses,
both Ariba and CommerceOne reporting losses in excess of $2.5 billion.
In terms of growth, the success stories came from
some surprising places. Manugistics, which saw declining revenues
in both 1999 and 2000, grew 76% and SSA recovered from its 'Annus
Horibilis' with around 40% growth. Apart from the top four vendors,
who all grew revenues at rates between 10% and 20%, while remaining
profitable, the other success stories were Baan and IFS, both growing
at a little over 20% and both seemingly profitable.
Conclusion
The consolidation that we expected in 2001 has only
just begun in 2002, with announcements of purchases by PeopleSoft
and the sale of interBiz to SSA. We expect this trend to continue
through 2002 and into 2003. Initial financial reports suggest a
tough year ahead for some of the key vendors with warnings from
vendors such as Oracle and PeopleSoft.
For the industry as a whole, much is likely to depend
on the state of the global economy. For, whilst IT spending as a
percentage of GDP has been steadily growing, total IT spending requires
a growing economy to grow at the rates we have seen over the last
five to ten years. If the economy does not grow, or grows only slowly,
then Enterprise Applications vendors would need to take a larger
share of the IT spending for the Enterprise Applications market
to continue to expand.
Dan Roberts
email: dan.roberts@cambashi.com
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